Frequently Asked Questions

Where is The Basement?

The Basement is in Downtown Reno at 50 S. Virginia Street. There are also many shops on the First Floor, where remnants of the historic U.S. Post Office remain. The Basement shops and restaurants are one floor below.

How do I get into The Basement?

There are two ways to enter The Basement.

1. The official door to The Basement is on Center Street, on the east side of the building across the street from the Renaissance Reno Downtown Hotel.

2. There are three other options to enter the building aside from our official entrance on Center Street. There is an entrance on Mill Street, across from the Pioneer Center, and 2 doors along the River. If you enter this way, there is an elevator on this floor you can take down to The Basement. These options are great for visitors who need a handicap entrance, or family’s with strollers.

Where do I park when I visit The Basement?

There are 2,000 parking spaces within two blocks of The Basement.

Here are our favorites:

• 44 spaces right in front of our building on Mill Street. The meters there take coins, debit, and credit cards.

• The Washoe County parking lot at the corner of Court and Virginia Streets. It’s just across the street from our building, and parking is free after 5 p.m. on weekdays and all day Saturday, Sunday, and holidays.

What are the hours at The Basement?

The Basement is open from 9 a.m. to 6 p.m. Tuesday through Friday and from 10 a.m. to 5 p.m. on Saturday and Sunday. Monday is by appointment only.

Individual store hours do vary. If you’re visiting a particular store, check their hours.

Where are the restrooms in The Basement?

The ladies’ room is next door to Beautiful Bearded Man, and the men’s room is in the alcove just past Freshies.

What is the history of The Basement & the building it’s located in?

Formerly the Reno-Main Post Office, 50 South Virginia (the building The Basement is located in) was designed in the Art Deco Moderne style by Nevada’s preeminent architect, Frederic J. DeLongchamps, and was listed in the National Register of Historic Places in 1990.

In August 2012, ownership of the Reno Downtown Post Office was transferred from the Postal Service to a local development group, 50 South Virginia LLC. The group has since revived several of DeLongchamps’s architectural designs that had been lost over the years, including reopening the third floor, restoring the building’s high ceilings, and opening its magnificent central skylight.